You can try creating a URL type of custom field on Cases. The URL can contain links to related cases.
You can obtain the link of a particular case using the "Copy Case Link" icon on the Case Detail page or using the right click on any case in a grid and clicking on the "Copy Case Link" option.
This option is workable, though it would have been nice if it functioned similarly to JIRA's requirements feature, where the link is visible in both the base and linked test cases. Nonetheless, I appreciate your suggestion.
Hi Keith,
You can try creating a URL type of custom field on Cases. The URL can contain links to related cases.
You can obtain the link of a particular case using the "Copy Case Link" icon on the Case Detail page or using the right click on any case in a grid and clicking on the "Copy Case Link" option.
Please give it a try and let us know.
~Cheers
Noopur